Multi-lingual Service
Our customer service personnel are of various ethnicity and able to converse in English, Bahasa Malaysia , Bahasa Indonesia, Mandarin and other Chinese dialects. We are able to provide translation services, if needed.

 

Feedback or Suggestions
We welcome your feedback and we want to hear from you. If you have any comments, relating to our hospital services, please do not hesitate to contact our customer service personnel or email us at: info@mahkotamedical.com.

 

Surveys or Interviews
The customer service personnel coordinate all customer service surveys and may from time to time carry out interviews with patients. Please be assured that information collected shall be treated with the strictest in confidentiality. The purpose is to hear your views and helps us to improve our services.