Make appointment
  1. home icon...

Admission Guide

This is an admission guide that encompassed end-to-end process from pre-admission to discharge process that patients can referred to help patients to have more comfortable experience using the services while admitting to Mahkota Medical Centre.

Requirements / pre-admission

  • Adhere to doctor’s recommendation to admit for further treatment
  • Discuss your concerns with doctor(s)
  • With your consent to be admitted, doctor and staff will proceed to the admission process
  • If you are undergoing a surgery:
    1. 1Arrive at least 3 hours prior to your scheduled surgery time or per doctor’s advice
    2. 2Do not eat or drink from the date and time as instructed by the doctor

Admission

  • Register at Admission & Registration Counter at Ground Floor with the following documents:
    1. 1Your identification card/passport.
    2. 2Your child’s birth certificate/MyKad if under 12 years old. (If your child is being admitted)
    3. 3Guarantor’s identification card/passport. The guarantor has to be 21 years old and above at the time of admission.
    4. 4Admission notice from your doctor.
    5. 5Consultation with psychologists or psychiatrists.
  • Fill-up:
    1. 1Admission Counselling Form
    2. 2Financial Counselling Form
    3. 3Consent Form

During your stay

  • Our nurse will:
    1. 1Provide you with an identification bracelet.
    2. 2Conduct an initial assessment.
    3. 3Brief on admission orientation.
  • Our nurses will update you from time to time for the upcoming procedure.

Feel free to approach our staff at the Nurse Counter or simply press the call bell should you have any concerns during your stay. It’s a complimentary service.

To safeguard your health planning, you cannot take any self-medication including herbs and supplements during your admission. All drugs have to be provided by the hospital.

Feel free to approach our staff at the Nurse Counter or simply press the call bell should you have any concerns during your stay. It’s a complimentary service.


To safeguard your health planning, you cannot take any self-medication including herbs and supplements during your admission. All drugs have to be provided by the hospital.

Discharge

  • Once the doctor has assessed that you are medically fit for discharge, kindly allow 2 hours for the processing of the final bill.
  • When the bill is ready, kindly make payment at:
    • Office hours – Cashier Counter located at your ward
    • After office hours – Payment Counter at Ground Floor
  • If you choose to stay longer, there will be additional charges:
    • Half day room rate if you leave after 2pm.
    • Full day room rate if you leave after 6pm.
  • The ward clerks will inform patients when the bill is ready to be settled.

The ward clerks will inform patients when the bill is ready to be settled.

Home / follow-up

For your safety, it is strongly advisable that you have a relative or friend to send you home.


Remember to come back for follow-up visit at your doctor’s private clinic.

You will be contacted for the refund of your deposit within 5 working days.

Have question?
Get in touch with Mahkota Medical